Here is the 13th PCA update looking back on the activity of mid-July. It's been 15 days now that the order taking from the website is not available anymore.
Presentation of the indicators :
⚠️These are indicators to give you an idea about the progress of the service ⚠️
- Date of the last order opened: 04/20/2022
This is the date of the last order that was opened today. For example if the date is 04/20 it means that the last package opened today is an order that was received on April 20th 2022.
- Date of last order graded: 01/29/2022
This is the date of the last order that was fully reviewed by our experts today. For example if the date is 01/29 it means that the last order graded today is an order that was received on January 29th, 2022.
- Date of last sealed order: 01/24/2021
This is the date of the last fully sealed order today. For example if the date is 01/24 it means that the last order sealed today is an order that was received on January 24th, 2022.
- Date of last order shipped: 01/10/2022
This is the date of the last order returned today. For example if the date is 01/10 it means that the last order returned today is an order that was received on January 10th, 2022.
Comments: It's been 2 weeks since the taking of orders on the website is now stopped. Production is progressing at a normal pace. As you may have noticed, no packages have been opened in the last two weeks. Our order storage capacity has reached its maximum. We are waiting for some time to process and return orders in order to resume opening.
My order was placed before the dates of the indicators and was not opened/noted/sealed/sent, why?
Don't panic, it is very likely that this is a normal situation. In the majority of cases, these are orders that require manual action (cards missing from the database, wrong selection when ordering, etc.). It is also important to remember that if you do not enter a tracking number from your personal space, the tracking of your order will be non-existent or even completely distorted because the identification of your order will take more time.